Reviewed · HOKKAIDO TOURS
Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket
Hokkaido’s volcanic heart is the star of this long day out. You’ll see steaming Jigokudani, calm Lake Toya, Lake Shikotsu, and the young cone of Showa Shinzan without arranging several trains and buses yourself. I especially like the wide range of scenery and the easy Sapporo pickup, with guides such as Helen and Andy handling the details in English, Japanese, and sometimes Chinese.
The main concern is time. This is a nearly 10-hour road trip, and some stops are brief while Lake Toya Onsen Town gets 90 minutes. The ropeway and bear ranch can also become a rushed either-or visit, even when both admissions are included, so you should understand that trade-off before paying for the ticket plan.
Key points to know before booking

- Three volcanic areas in one day: See Jigokudani, Mount Usu, and Showa Shinzan, each with a different look and feel.
- Lake Shikotsu comes first: You get about 40 minutes for your own walk, photos, and a quick look around.
- The ticket plan adds costs and pressure: It includes the Usuzan Ropeway and Bear Ranch, but fitting both into the stop may leave little time at the top.
- Lake Toya Onsen Town is a long pause: You have about 90 minutes, with time for lunch, a foot bath, and local sweets.
- Guides carry much of the day: Helen, Andy, and other guides have handled multilingual groups with care and clear organization.
- Weather can rewrite the day: Winter cloud, snow, and road conditions may affect the Silo Observatory and the return time.
A volcanic day trip from Sapporo

At $61 per person, this is a practical way to reach several Hokkaido sights that are awkward to combine on your own in one day. The price includes transport, an English or Japanese guide, admission to Jigokudani, and the Silo Observatory. The ticket version also covers the Usuzan Ropeway and Showa Shinzan Bear Ranch.
You are paying mainly for transport and coordination. Lunch, personal purchases, and anything not listed as included remain your responsibility. For a first visit to Hokkaido, I think the price is fair if you value seeing a lot in one day more than having long, quiet visits at each place.
The bus leaves from the lobby of the ANA Crowne Plaza Hotel Sapporo. Meet there at 8:10 in the morning, where the guide checks names before boarding. The scheduled return is 6:30 in the evening, though bad weather and road delays can push that later.
The tour runs on Tuesdays, Thursdays, and Saturdays for the Jigokudani and Showa Shinzan program. You will travel with other passengers, and the vehicle may be a full-size bus, minibus, microbus, small bus, or van. There is no toilet on board, so use facilities whenever you get a proper stop.
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Lake Shikotsu gives you a quiet start

The first major stop is Lake Shikotsu, reached after roughly two hours on the road. You have about 40 minutes of free time here, which is enough to stretch your legs, take photographs, and enjoy the open setting around the lake.
This is a good first stop because it breaks up the morning drive before the more dramatic volcanic sites. Do not expect a guided nature walk or a long lakeside outing. You are on your own during this pause, and the clock matters.
Lake Shikotsu is part of Shikotsu-Toya National Park, the same protected area that includes Lake Toya and Mount Usu. The tour lets you see the contrast between a broad mountain lake and the steaming ground at Noboribetsu later in the morning.
Jigokudani shows Hokkaido’s raw side

Jigokudani, or Hell Valley, is the most striking stop for many people. The ravine is filled with steam, hot springs, and volcanic gases. It feels stark and active, a sharp change from the peaceful water at Lake Shikotsu.
The planned visit is short, around 20 to 30 minutes. That is enough to see the main area, take photos, and browse a little, but not enough for an extended walk through every path. Wear shoes with a decent grip, since volcanic ground and wet surfaces can be unpleasant in poor weather.
Admission to Jigokudani is included. The guide will help keep the group moving, but you should still pay attention to the meeting time. A late return here can reduce the time available at later stops, especially the ropeway.
Jigokudani is also the point where the tour feels most connected to the forces beneath Hokkaido. You are not simply looking at a scenic lake. You are seeing hot water and gas emerge from the earth, with the smell and steam making the setting feel immediate.
Lake Toya Onsen Town needs a plan

After Jigokudani, the bus continues to Lake Toya Onsen Town. The scheduled stop is about 90 minutes, the longest pause of the day. That gives you time for lunch, a walk around the resort area, and a foot bath using the local hot spring water.
Lunch is not included, so you need to choose and pay for your own meal. Because the stop is longer than the others, this is the best place to eat rather than trying to fit food into a short photo stop.
I like having a proper break here, but the amount of time may feel uneven. If you are mainly interested in volcanoes and viewpoints, 90 minutes can seem generous compared with the short visit at Jigokudani. If you want lunch and a foot bath, the pause is useful.
You may also get the chance to taste local pudding and use a shopping discount coupon. Treat these as pleasant extras, not as the reason to book the trip. The real value is the chance to rest, eat, and prepare for the next part of the day.
Same base, a completely different sort of day:
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Showa Shinzan is the day’s most unusual sight

Showa Shinzan is an active volcanic dome that rose from farmland during the 1940s. It is a reminder that Hokkaido’s volcanic activity is not only ancient history. The rough red-brown cone looks young and exposed, especially when compared with the older mountains around it.
The schedule allows about an hour in winter, while the full stop can stretch closer to 110 minutes in the detailed route. The exact time depends on the day’s road conditions, weather, and how the ropeway and Bear Ranch visits are handled.
With the standard plan, you can explore Showa Shinzan freely. This suits you if you would rather walk around the base, take photographs, and set your own pace.
The ticket plan adds the Usuzan Ropeway and Showa Shinzan Bear Ranch. The guide directs you to the included attractions, but the practical arrangement matters. The two visits may be treated as an either-or choice because there is limited time. On some departures, it is technically possible to do both, but you may have to ride the ropeway up and come straight back down before heading to the ranch.
That is the central decision in this tour. The ropeway offers scenery, while the Bear Ranch offers a close look at captive brown bears and the chance to buy wafer cookies for feeding. You should not assume the ticket plan means you will have a leisurely visit to both.
The Usuzan Ropeway offers the best broad view

If you choose the ropeway, you ride toward Mount Usu for views over Lake Toya and the surrounding volcanic area. The trip itself is a photo stop and scenic ride, with roughly 40 minutes allocated in the detailed schedule.
The views can be excellent when the weather is clear. You may see the lake, Showa Shinzan, and the wider park from above rather than only from road level. This is the strongest reason to choose the ticket option.
Winter is less reliable. Snow, low cloud, or poor visibility can reduce the view, and the Silo Observatory later in the day may also be affected. A paid ticket does not guarantee clear mountain scenery.
The time limit is the bigger issue. If you want to stop at several viewing points at the top, you may have to move quickly. I would choose the ropeway over the Bear Ranch if scenery and geology matter more to you.
Think carefully about the Bear Ranch

The Bear Ranch is included only with the ticket plan. At the entrance, you can buy small bags of wafer cookies for about ¥200 and toss them toward bears in an enclosure. The animals are trained to catch the treats, which can be amusing for some people but uncomfortable for others.
I would not book the ticket plan mainly for this stop. The conditions have drawn strong criticism, including concerns about dirty enclosures, limited space, and bears repeatedly begging for food. If you have seen brown bears in the wild, the contrast may be especially upsetting.
This is not a hidden wildlife encounter. It is a managed attraction built around feeding captive animals. You can skip the cookies, but the visit itself still presents that setting.
For many people, the ropeway is the better use of limited time. If your family specifically wants the Bear Ranch, confirm with the guide how the stop will work that day and accept that the ropeway may receive only a quick visit.
The Silo Observatory closes the scenic loop

The Silo Observatory is a final Lake Toya viewpoint, scheduled for about 20 minutes. From here, you get a broad view across the lake and a useful last set of photographs before the long ride back to Sapporo.
The stop also allows time for shopping. It is a compact visit, so you will need to choose between browsing and taking in the view. In winter, the observatory can be affected by weather, and the planned schedule may change.
After the observatory, the bus stops for about 10 minutes at the roadside rest area Bōyō-Nakayama. This is a practical pause before the final two-hour drive. Use it for the toilet, a drink, or a quick snack, since there is no bathroom on the bus.
The return to the ANA Crowne Plaza Hotel Sapporo is scheduled for 6:30 pm. Allow extra flexibility if you have an evening reservation, train, or flight. One departure returned about an hour late because of poor weather.
What the guides and transport add

The guide is an important part of this experience. You may receive explanations in English and Japanese, and some departures include Chinese as well. Guides Helen and Andy have been especially good at keeping mixed-language groups informed and moving on time.
A multilingual tour can make announcements take longer. That is worth knowing before you book. Still, clear instructions matter on a day with several short stops, and a well-run guide can prevent missed boarding times.
The bus is also the reason the tour works. Driving from Sapporo to these places involves long stretches on the road, but you can watch the scenery, rest, and avoid navigating winter roads yourself. The trade-off is a fixed schedule and limited control over how long you stay.
Bring only manageable luggage. Suitcases may be accepted, but very large items can be refused, and you remain responsible for your belongings. Keep your voice low on the shared bus, and do not drink alcohol during the ride.
Weather, seasons, and practical comfort
Hokkaido weather can change the character of this trip. Clear skies make the ropeway and Silo Observatory worthwhile, while snow and cloud can turn them into short outdoor stops with little visibility. Road conditions can also change the order of stops or delay the return.
Dress for walking and waiting outdoors. The itinerary includes volcanic ravines, viewpoints, and time outside at Showa Shinzan. Comfortable shoes and warm layers matter more than dressing for the temperature in central Sapporo.
The bus has no toilet, but the itinerary includes rest opportunities. Use the facilities at Lake Shikotsu, Lake Toya Onsen Town, and Bōyō-Nakayama rather than waiting until the next stop.
Children aged three and under ride free if they do not need their own seat. If you want a separate seat for a child in that age group, book the child option instead.
The tour requires at least 15 participants. If that number is not reached three days before departure, the provider may cancel and offer another date or a refund. You can cancel up to 24 hours before departure for a full refund, and reserve now while paying later if that option is available at booking.
Who will get the most from this tour
I recommend this trip for a first visit to Hokkaido when you want to see several major natural sights without renting a car. It is also a good fit if you enjoy volcanic scenery, short photo stops, and a full day with someone else handling the route.
You will get more from it if you accept that this is an overview, not a slow nature outing. The bus covers a lot of ground, and every stop comes with a departure time.
Families should weigh the long day and outdoor walking against the convenience. Young children may enjoy the variety, but the lack of a bus toilet and the long return ride are worth considering.
The standard plan is best for people who want less pressure and do not care about the ropeway or Bear Ranch. Choose the ticket plan for the Usuzan views, but confirm the day’s timing and do not expect a relaxed visit to both paid attractions.
Should you book it?
Book this Hokkaido day trip if you want a broad sample of Lake Toya, Noboribetsu, Lake Shikotsu, and Showa Shinzan from Sapporo for $61. The transport, guide service, and included admissions make the cost reasonable, especially in winter when independent driving can be tiring.
Skip it if you want long walks, wildlife experiences with strong animal welfare standards, or complete control over your schedule. My practical choice would be the standard plan for a calmer day, or the ticket plan with the ropeway as the priority and the Bear Ranch treated as optional.
FAQ
Where does the tour begin and end?
The tour begins and ends at the ANA Crowne Plaza Hotel Sapporo. Meet inside the hotel lobby, where the guide checks participant names before boarding.
How long does the tour last?
The planned day runs from the 8:30 am departure to the 6:30 pm return. Weather and road conditions can make the day longer.
Which languages are available?
The tour offers live guiding in English and Japanese. Some departures may also include Chinese-speaking information.
Which days does the Jigokudani and Showa Shinzan plan operate?
This plan operates on Tuesdays, Thursdays, and Saturdays.
Is lunch included?
No. Lunch is not included, and you have free time to arrange your own meal in Lake Toya Onsen Town.
What does the ticket plan include?
The ticket plan includes the Mt. Usu Ropeway fee and admission to Showa Shinzan Bear Ranch. The standard plan does not include these admissions.
Is there a toilet on the bus?
No. There is no toilet on the bus, but the itinerary includes stops where you can use facilities.
Can I bring a suitcase?
Suitcases may be allowed, but very large items can be refused. You are responsible for your own luggage and belongings.
Can I cancel the booking?
You can cancel up to 24 hours in advance for a full refund. The tour may also be cancelled if fewer than 15 participants are booked three days before departure, with an alternative date or refund offered.
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